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F.A.Q.

F.A.Q Print E-mail

Q. What are your showroom opening hours?

We are open from 9am - 6pm Monday to Friday (Closed from 1.15pm-2.00pm for lunch) and Saturday 10am- 5pm. All hire items available to view in our showrooms and we also sell a range of Fancy Dress, party supplies and disposables.

Q. How do i go about Hiring from you?

You can call into our showrooms and choose from our selection or you can phone, fax or email through your order. Please ensure you include your contact details so we can get in touch to confirm.

Q. How long can i hire for?

The hire peroid is 48 hours or over a weekend. (Bank Holiday hires are collected on tuesday). If you require the goods for a longer peroid please contact or sales team.

Q. Is there a Delivery charge?

There is a delivery and collection charge which is based on location. You can also collect the goods yourself if you wish to do so.

Q. Do I have to pay a Deposit?

A Deposit is required with all hires to cover shortages/Breakages. Your deposit will be returned once all goods have been checked back at our premises.

All orders over €300 require a 35% non refundable deposit to hold the goods.

Q. Do i need to send the goods back clean?

We do offer a return dirty service, please contact our sales team for more information.

Prices quoted are for goods returned washed and in the storage containers provided

Table Linen will be cleaned by ourselves.

Q. What type electricial supply do i need for your equipment?

All our catering equipment operates on 13amp and are fitted with 3 pin plugs.

Q - Do you hire your fancy dress outfits?


Our Fancy Dress Costumes are for sale. We stock outfits starting from €13.99 therefore it works out cheaper on you to buy the outfit than to hire. Average cost of most outfits are €35 including vat. Visit our fancy dress pages to view our collection and much more available in store.
 
Q - How much notice is required for the Helium Balloon Packages?
 
Please give as much notice as possible so we can arrange a time and if delivery is required we can have a driver organised. Latex Helium balloons have an average floating time of 6-8 hours, therefore if we are delivering the balloons we would usually do so outside normal working hours.
Foil Balloons float for several days, these can be collected or delivered the day of your party, or the day before.

OUR PARTNERS AND BRANDS

SEE WHO PROVIDES A HIGH QUALITY PRODUCTS TO OUR STORE

sample icon+353 (0)94 90 44570

need help? give us a call

Call Monday to Friday 9am to 1.15pm

and 2pm to 6pm. Saturday 10am to 5pm

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